Help with Channel 4
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You do not have to be connected to the internet to watch a downloaded programme. The main benefit of the All 4 download service is that once you have downloaded a programme you can watch it offline or overseas.
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The majority of downloadable programmes will be available to download for 30 days after broadcast.
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You must have registered with Channel 4 and be signed in to your account to download programmes.
To create an account go to www.channel4.com/register.
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Downloaded programmes are stored on your device. If the size of the attempted download is greater than the storage space available on the device you won’t be able to start downloading. You will first need to free up space on your device by removing items.
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Once you have finished downloading a programme, you have up to 30 days to complete viewing it before it expires from your device.
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In order to delete a downloaded programme you need go to the Downloaded page and then press the item. Do this by touching and holding your finger next to the episode information. The entire episode cell will be highlighted. To delete the item, simply click on the trash can icon that appears on the top right corner.
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If you pause while downloading a programme you can restart by selecting the download status button with the downward arrow on it.
You can no longer pause a download on iPhone or iPad.
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To check whether your downloads have finished on Android devices, you should visit the Downloads > Queue page.
On iPad/iPhone, visit Downloads and you should find what is downloading or what you have downloaded.
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To check your completed downloads on Android devices, you should visit the Downloaded section of the Downloads page.
On iPad/iPhone, visit Downloads and you should find what is downloading or what you have downloaded.
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You can add as many items to your Queue as you like, but you can only download one programme at a time. Once a programme has completed downloading, the next item in the Queue will commence downloading.
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