Some small businesses claim Facebook technology glitches cost them revenue

When you can’t open your shop, you can take it online. And that’s how many small businesses have managed to keep going during the pandemic.

But when digital platforms don’t work smoothly it can make all the difference, with some small firms saying glitches with Facebook’s technology are costing them important revenue.

All this, on the day a new digital markets unit is being launched, designed to rein in the power of online sites like Google and Facebook.