Teen death after Costa hot chocolate a ‘failure to follow allergy process’, coroner rules

A teenage girl with a severe dairy allergy died after drinking a hot chocolate from Costa Coffee made with cows instead of soya milk because of a “failure of communication and a failure to follow the process for allergies” – a coroner has ruled.

Thirteen year old Hannah Jacobs died from an anaphylactic reaction within hours of taking one sip of the drink.

The Department of Health said tonight it would consider any recommendations made by the coroner.