retail

James Timpson, CEO of the Timpson’s Group tells Krishnan Guru-Murthy the secrets behind his unconventional leadership style and why fostering a culture of kindness, giving ex-prisoners a second chance and cultivating a happy workforce are key to his business’s ethos, in In this episode of Ways to Change the World.

The death of high street shopping has been predicted many times. But figures out today do appear to confirm a marked change in how we buy things. The last couple of months have seen visits to shops drop by almost five percent, the worst March and April since the recession almost ten years ago. Several…