Help with Channel 4

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Can I Google Chromecast all content?

You can watch all the latest catch up, free box sets, plus a huge library of recent, classic and online shows including Shorts. It is not currently possible to cast the Watch Live service nor Clips and Extras. Channel 4 must acquire specific rights for some programmes in order to show these on a particular device, therefore some shows may not be available to cast on Google Chromecast.

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Is there any signed content on the Channel 4 Streaming mobile apps and how do I find it?

We have a curated signed collection, available on all streaming platforms, containing some of our most popular shows with British Sign Language interpretation. This is available from the homepage on most platforms or by going to channel4.com/signed, or searching the word 'signed' within the platform.
 
Signed programmes or episodes feature a BSL icon as part of their main image.
 
We are adding new titles to this collection all the time, as well as looking to improve the navigation to these programmes.

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Is there any signed content on Channel 4 Streaming and how do I find it?

We have a curated signed collection, available on all streaming platforms, containing some of our most popular shows with British Sign Language interpretation. This is available from the homepage on most platforms or by going to channel4.com/signed, or searching the word 'signed' within the platform.
 
Signed programmes or episodes feature a BSL icon as part of their main image.
 
We are adding new titles to this collection all the time, as well as looking to improve the navigation to these programmes.

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Does Channel 4 Streaming support single pointer interactions on the iOS and Android apps?

On iOS we have implemented single pointer interactions across the app as an alternative to path based gestures. Tapping on headers will expand a page that can be scrolled vertically in order to view all content. On Android this has been implemented on the app homepage. We are aware that some areas of the apps still rely on path based gestures and are looking into this. 

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What platforms currently support Audio Description?

Audio Description is currently supported on the Channel 4 Streaming website, the iOS app, the Android app, Roku and tvOS.

We are working to enable Audio Description on more Smart TV platforms.

Across the C4 Streaming platforms which support Audio Description, around 40% of our programme hours have this access service, and we’re adding new titles all the time.

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What platforms currently support subtitles?

Subtitles for on-demand content are supported on the Channel 4 Streaming website, the iPhone and iPad app, the Android app, YouView, Playstation, Xbox, Roku, Amazon Fire, Freeview Play, Freely, Samsung devices and on our content available on Sky and Virgin. Subtitles are supported on live content for all platforms with the exception of Samsung and XBox.

Subtitles are also available on downloads on the iOS and Android apps.

99.9% of the content on the C4 Streaming service has the subtitles feature.

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Is there any audio described content available on mobile or tablet devices?

The Channel 4 Streaming app on iPhone and iPad supports AD. Where available, Audio Description is represented by an 'AD' icon next to an episode and within the player. Select the icon in the player to enable Audio Description during a programme. 

Across the Channel4 Streaming platforms which support Audio Description, around 40% of our programme hours have this service available, and we’re adding new titles all the time. 

The ‘Audio Described’ category can be found within the Search navigation option to navigate directly to content with this access service. 

Programmes can also be filtered by an ‘Audio Described’ option within each programme category. 
 

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What have Channel 4 done to make using the app easier to use on channel4.com and native android and iOS mobile apps?

Channel 4 have created an simpler experience, designed to better enable users with Learning disabilities and other conditions such as dementia or short-term memory to more easily understand and navigate the content across all devices which carry the Channel 4 app. 

To achieve this, Channel 4 have created links that are clear, ensuring they stand out and are easily interpreted. Text is larger than normal on headings, in order to provide an easier navigational experience. Additionally, iconography has been used to further aid easy recognition of certain key features. Imagery has also been provided in relation to programmes in order to enable users to more easily identify particular programmes and/or channels that they may view on a regular basis. 

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