Help with Channel 4
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No. We do not request any payment to download our app or to create or register for our site. If you are using a QR code and it requests payment, then please close this immediately and do not provide any payment details.
Please ensure you sign up only via our website www.channel4.com or by using our QR code from our app. For more information please click on this FAQ link.
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Before you begin, please note Channel 4 streaming is a free service, and you will never be asked to make any payment to download the app or register/create an account.
To watch programming via Channel 4 streaming on your TV, you’ll need to have either:
- The Channel 4 app installed on a smart TV
- or a TV with a connected streaming device which has the Channel 4 app installed.
First off, you’ll need to open the Channel 4 app on your TV.
After accepting or declining cookies, you’ll be asked whether you want to browse, or to ‘Sign in/Register’ for an account. Select the ‘Sign in/Register’ button.
There are then three ways you can register for an account:
- Scan the QR code on your TV
- Visit c4.tv/code on another device
- Or sign in with your TV
Option 1: Scan the QR code on your TV
Open up the camera app on a mobile or tablet device, and point the device at the QR code shown on your TV.
Important: we recommend using your device’s dedicated camera app to read the QR code. There are some QR code readers which direct users to sites not affiliated with Channel 4, that can ask for payment details. We do not ask for any money to register for a Channel 4 account.
- Once the QR code is recognised, tap the link that appears on your screen.
- A new window will open up on Channel4.com, or within the Channel 4 app for Android or iOS if you have the app downloaded.
- If you’re already signed in to Channel 4 on the device, you’ll be automatically signed in on your TV. If you’re not signed in, we’ll ask you to enter your email address to sign in or register. Please follow the instructions to either sign in or register for an account.
- Once you’re signed in on your mobile or tablet device, then you're done! Your TV should refresh and show you are now signed in on your TV.
Option 2: Visit c4.tv/code
If you don’t want to use the QR code, you can visit c4.tv/code on a device and follow the instructions on screen. Important: please carefully type in this URL or click on the link above to ensure you are directed to the correct page on channel4.com.
- Visit c4.tv/code on a device connected to the internet.
- If you’re already signed in to Channel 4 on the device, we’ll ask you to enter the code shown on your TV.
- If you’re not signed in on the device, we’ll ask you to either sign in or register for an account. Once you have signed in or registered, you’ll be able to enter the code show on your TV.
- Once the code has been entered and submitted on your device, you're done! Your TV should refresh and show you are now signed in on your TV.
Option 3: Or sign in with your TV
Finally, you can also use your TV device's remote control. Select ‘Sign in with my TV’ to continue the registration process on the TV itself.
You can use the keyboard with your remote's directional keys to enter your email address, before choosing and entering a password.
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Channel 4 streaming is only available in the UK and Republic of Ireland.
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To close your Channel 4 account, please go to the My4 button, select Account Settings and you'll find the Close Account link there.
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Currently Channel 4 streaming does not offer these formats, but we are always exploring how to improve our offering.
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At the time we have no plans to offer 3D content on VisionOS.
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