Help with Channel 4
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To discuss a refund you can get in touch with our team via the Contact Us page, who will look into your request. Or call us on 0345 073 0017.
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If you need to manage or change your subscription please visit the below links depending on which device you signed up on:
Channel4.com - https://www.channel4.com/plus/settings-subscriptions
iOS/Apple - https://apps.apple.com/account/subscriptions
Google/Android - https://play.google.com/store/account/subscriptions
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Using a Visa or Mastercard credit or debit card, or you can also sign up in our iOS App. Please note we only accept cards registered to a UK address.
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Your free trial will last 7 days.
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Channel 4+ is currently available on all platforms and devices including www.channel4.com on desktops and laptops, as well as Amazon Fire, TVOS (Apple TV) and Youview.
For a list of devices that Channel 4+ is available on click here.
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After the initial 7 day free trial, Channel 4+ costs just £3.99 a month. There is an annual plan available via the iOS App and Chanenl4.com, which costs £39.99. (12 months for the price of 10!)
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Your data is very important to us and your payment details will be held securely in the US by our payment processor Stripe. For further details please visit Stripe’s security page.
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The Channel 4+ functionality allows you to watch the majority of content without ads and/or other commercial messages. Please be aware that for licensing reasons some content will not be subject to the enhanced Channel 4+ functionality, and may still contain ads, other commercial messages and or promotional trails for other programmes.
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You can cancel your Channel 4+ Apple subscription in the device Settings. Open Settings on your iPhone/iPad > Tap your name > Tap subscriptions > Tap Cancel the Channel 4 subscription.
Alternatively you can cancel in the App Store or go to https://apps.apple.com/account/subscriptions. You cannot currently cancel your Channel 4+ subscription from the Channel 4 app.
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We have a curated signed collection, available on all streaming platforms, containing some of our most popular shows with British Sign Language interpretation. This is available from the homepage on most platforms or by going to channel4.com/signed, or searching the word 'signed' within the platform.
Signed programmes or episodes feature a BSL icon as part of their main image.
We are adding new titles to this collection all the time, as well as looking to improve the navigation to these programmes.
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