Help with Channel 4

Related FAQ results

Will Channel 4 programming be available in HDR and Dolby Atmos on VisionOS?

Currently Channel 4 streaming does not offer these formats, but we are always exploring how to improve our offering.

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Is 3D content available on VisionOS?

At the time we have no plans to offer 3D content on VisionOS.

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How do I access the Taskmaster Environment on VisionOS?

During video playback, you can select the Environments icon in the top left-hand corner of the screen. You can either select the ‘Dark’ or ‘Light’ Environment to be transported to a room inspired by the show ‘Taskmaster’, with its iconic red room, wallpaper, chandeliers and throne.

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Does the Channel 4 app support VoiceOver on VisionOS?

Yes, VisionOS supports VoiceOver. You can enable this from your device settings.

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Is the Channel 4 app available on VisionOS?

Yes, the Channel 4 app is available on VisionOS. You’ll need to search for Channel 4 in the Vision App Store and you will be able to download the app to your Vision Pro device. Apple Vision Pro is a spatial computer that blends digital content with your physical space.

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What is channel 4's commitment to accessibility

Channel 4 is committed to providing a streaming service that is accessible to the widest possible audience, regardless of ability, capability or technology.

At Channel 4, we routinely check experiences across our platforms against the latest WCAG guidelines. We work closely with the Digital Accessibility Centre (DAC) to review and audit screens. We also seek to improve usability through user feedback and research.  

We respond positively to feedback regarding the accessibility of any of our services. We aim to conform to the World Wide Web Consortium's (W3C's) Web Content Accessibility Guidelines (WCAG), to AA level, wherever possible.

For further information on the accessibility of the Channel 4 Streaming website please view our accessibility statements [https://www.channel4.com/4viewers/accessibility]

If you would like to comment about the accessibility of our streaming service please use the Contact Us Form or email accessibility@channel4.co.uk

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Can I change the volume with Google Chromecast?

For channel4.com you can use the volume slider from the Channel 4 player. This will adjust the native TV/speaker volume using Google Chromecast.

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How do I start using Google Chromecast?

Here's how to start using Google Chromecast:
1. Plug in your Google Chromecast device into your HDTV and power up. Then visit Google Chromecast.com/setup
2. Connect to the same wi-fi network as your Google Chromecast
3. Once connected to the wi-fi network, you will see the Cast button appear in the bottom right of the player and the top right of the Chrome browser.
4. Click the cast button then click the name of the Google Chromecast where you wish to Cast.
5. Once you have selected your Google Chromecast, allow it to connect. Once connected the cast icon will display in connected state and you are able to Cast videos to your HDTV once you begin playback of a video.

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What are the accessibility options with Google Cast?

It is not currently possible to watch programmes with subtitles or audio description when casting media on Google Cast. You will need to disconnect from Google Cast and watch locally on your computer or mobile, if supported.

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Can I access Channel 4 streaming using Google Assistant on my Google Home or mobile device?

It is no longer possible to control Chromecast devices using your Google Home. You can still use the Channel 4 app on IOS and Android or from channel4.com to cast and control your Chromecast.

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