4Viewers FAQs
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We need you to verify your email to ensure you own the email address you are signing up with and to process your payment.
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Channel 4 is a free-to-view video on demand service but we do require users register their details to watch. Registration is free and gives access to all of Channel 4's latest shows and unlocks access to an extensive archive of classic programmes and downloads to watch offline. Channel 4 streaming is designed to help us deliver programmes that our viewers will like and want to watch. We aim to personalise the experience so it's unique for our users and need viewer details to do this. It helps us get to know you better and deliver more targeted advertising which is how we fund our programming.
The content is free to watch because we are a 100% advertiser-funded broadcaster. As a government-owned, not-for-profit organisation, the revenue we make from advertising doesn't go to shareholders – it goes back into making more programmes.
Knowing more about our viewers also means we can restrict age related content to the right audience and ensure children and young people are unable to access inappropriate content on the service.
Our Privacy and Cookies policies (channel4.com/privacy and channel4.com/cookies) provide all the information you need to understand how, where and why we use your data. But you are in control and can update your preferences at any time, including by opting out of targeted advertising, personalisation and data pairing. To do this, sign in to your account at channel4.com – select My 4 – Account Settings. It's up to you whether you want to receive emails from us, but even if you haven't opted in to receive emails, we may still need to send you service messages, which will contain important information about our services, such as changes to our policies.
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We use your email address (and your password) as proof of identify when you sign in. Also if you have chosen to receive promotional emails from Channel 4 we will send these mails to the email address you have registered with.
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To help us to find you shows you’ll love, we need you to sign in to Channel 4.
This simple sign-in will also ensure that all members of your household are watching shows suitable for their age.
We promise not to spam you with cute cat pics... but we will provide Channel 4 streaming just for you.
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Channel 4's streaming service is available to over 16s. We ask for your date of birth to ensure that users are old enough to create an account and that age appropriate content is served. It's also used to make our advertising more relevant to you.
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To take full advantage of some of the Channel4.com features you must be a registered user.
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Sometimes it can take a little longer than expected to verify you and set up your details. You will receive a confirmation email once you can start using Channel 4+.
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We ask for your payment details upfront to verify you are a UK card holder and ensure there is no interruption of service after your free trial ends. You will not be charged during your free trial. Simply cancel Channel 4+ before your free trial is due to end and you will not be charged.
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Clicking on the 'sign out' link at the top of the page will immediately sign you out of channel4.com.
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No, you do not need to be signed in to watch a downloaded programme.
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