Help with Channel 4
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Channel 4 supports sign in via QR code across all platforms with the exception of Roku and Amazon Fire.
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C4 Streaming has been built according to best practice to support users with cognitive impairments. For example, logical and consistent navigation is provided, text and language is as simple as possible to understand.
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We have a curated signed collection, available on all streaming platforms, containing some of our most popular shows with British Sign Language interpretation. This is available from the homepage on most platforms or by going to channel4.com/signed, or searching the word 'signed' within the platform.
Signed programmes or episodes feature a BSL icon as part of their main image.
We are adding new titles to this collection all the time, as well as looking to improve the navigation to these programmes. -
Channel 4 Streaming supports Voiceover on tvOS. We are working towards screen reader compatibility on our other Smart TVs and our Games Console apps.
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Audio Description is currently available on tvOS, Roku and Now TV devices. We are working towards AD availability on our other Smart TV and Games Console apps. Our C4 Streaming website and mobile apps also support Audio Description.
Where available, Audio Description is represented by an 'AD' icon next to an episode. Select the '*' on your remote control for accessibility services on Roku and Now TV and to enable Audio Description during a programme. An 'Audio Described' category is available within the Channel 4 app on Roku and Now TV devices.
Across the Channel4 Streaming platforms which support Audio Description, around 40% of our programme hours have this service available, and we’re adding new titles all the time.
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Channel 4 supports sign in via QR code across all platforms with the exception of Roku and Amazon Fire.
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Channel 4 Streaming has been built according to best practice to support users with cognitive impairments. For example, logical and consistent navigation is provided, text and language is as simple as possible to understand.
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Subtitles are currently supported on YouView, Playstation, Xbox, Roku, Amazon Fire, Freeview Play, Freely, Samsung devices and on our content available on Sky and Virgin.
Most of our recent content will have subtitles available. If subtitles are available, there will be a speech bubble icon to indicate availability. Subtitles are activated by selecting the subtitles icon with your remote control.
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Audio Description is currently available on tvOS, Roku and Now TV devices. We are working towards AD availability on our other Smart TV and Games Console apps. Our C4 Streaming website and mobile apps also support Audio Description.
Where available, Audio Description is represented by an 'AD' icon next to an episode. Select the '*' on your remote control for accessibility services on Roku and Now TV and to enable Audio Description during a programme. An 'Audio Described' category is available within the Channel 4 app on Roku and Now TV devices.
Across the Channel4 Streaming platforms which support Audio Description, around 40% of our programme hours have this service available, and we’re adding new titles all the time.
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Audio Description is currently supported on the Channel 4 Streaming website, the iOS app, the Android app, Roku and tvOS.
We are working to enable Audio Description on more Smart TV platforms.
Across the C4 Streaming platforms which support Audio Description, around 40% of our programme hours have this access service, and we’re adding new titles all the time.
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