Help with Channel 4

Related FAQ results

I've forgotten my password. What should I do?

On the Channel4.com website
Go to the channel4.com website, and click the 'Sign into My 4' link at the top of the page. Then click on the 'Forgotten Your Password?' link. Enter your email address and select the Reset Password button. We will email you a link to reset your password. Please remember to check your Junk / Spam folders.

On the iPhone and iPad app
Go to My 4 and select to sign in. Then select the Forgotten your password option. We will email you a link to reset your password. Please remember to check your Junk / Spam folders

On the Android app
Tap the Sign in button via the menu. Then select 'Forgotten Password?' Enter your email address and Send. We will email you a link to reset your password. Please remember to check your Junk / Spam folders.

On Smart TVs, Games Consoles and Set Top Boxes
Go to My 4 on the channel4.com website and select to sign in. Then select the Forgotten your password option. We will email you a link to reset your password. Please remember to check your Junk / Spam folders

This FAQ was helpful

How can I change my password?

You can only change the password you created when you registered using Channel 4's registration. To change your password, sign in to the Channel4.com website, then select Account settings from within the My 4 menu item. Click on the Personal Details section and then Edit Password. Confirm your current password, then enter and reconfirm your new password. Click on the Save my changes button. You will remain signed in but your password will be updated immediately.

This FAQ was helpful

I've forgotten my PIN. How can I reset this?

Please contact us at channel4.com/contact and we'll endeavour to respond within 24 hours to provide instructions on how to reset your PIN.

This FAQ was helpful

I've forgotten my PIN. How can I reset this on iPhone/iPad?

You can reset your PIN by selecting Parental Controls in settings, Forgotten My Pin and then providing the answer to your security question.

If you cannot remember your security question, please contact us at www.channel4.com/contact and we'll endeavour to respond within 24 hours to provide instructions on how to reset your PIN.

This FAQ was helpful

I am having problems logging in to Channel 4. What should I do?

Ensure that you have typed in your email and password correctly. If you are unsure or you have forgotten your password select the 'Forgotten Password' option. See I've forgotten my password. What should I do? If you are still having problems logging in please contact us.

This FAQ was helpful

How do I update the Channel 4 app on iPad or iPhone?

To update your app go to the iTunes App Store and search for 'Channel 4', then click on the 'Update' button and enter your iTunes Apple ID password if required.

This FAQ was helpful

Why do you need my email address when I register?

We use your email address (and your password) as proof of identify when you sign in. Also if you have chosen to receive promotional emails from Channel 4 we will send these mails to the email address you have registered with.

This FAQ was helpful

Not found the answer you were looking for?